The Older People’s Outreach service is funded by the Royal Borough of Kensington and Chelsea Corporate Services and is a service for elderly Arabic-speaking women and men aged 60 years and over who live in the borough.
Elderly women and men are faced with many challenges as they try to manage their daily lives and take care of their own needs. Those who come from different religious and cultural backgrounds often encounter further obstacles. Language barriers can lead to debilitating feelings of isolation and make it much more difficult to access help and services.
Our service provides information, advice and advocacy on a wide range of issues including health, housing and welfare benefits. Referrals can be made to other services such as Social Services and Occupational Therapy, for those who are most vulnerable and in need. For women who are unable to come to the centre, we have a bilingual outreach worker who can make home visits.
We also run a programme of workshops throughout the year, to inform and educate the women as to their rights and the services which are available to them and to facilitate dialogue and consultation between service users and service providers.
In conjunction with this we also seek to provide general emotional support for the women, through social and cultural gatherings and outings. When possible we also run visits to museums and galleries, day trips to the countryside or the coast and hold traditional celebrations during Ramadan and Eid.
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